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8tbajee sets out its legal position here so you know exactly what governs your account, your transactions and your use of this site. Access to our platform and eligibility to hold an account depend on your local law and the regions we currently serve.
Our legal framework is built around three straightforward principles: we tell you what applies, we tell you where it applies, and we give you a clear path to ask questions or raise concerns. Nothing in this page creates a guarantee of access — whether you can hold and operate an account on 8tbajee depends entirely on the laws of your country or region at the time you register and at every subsequent session. Bangladesh players should check current local law before opening an account. Where your local law permits access, the terms published on this site govern every interaction: account creation, wallet funding through Nagad, Rocket or Upay, game participation, withdrawal requests and any support exchange. We update this policy when our operational or legal position changes. Continued use of your account after a published update constitutes acceptance of the revised terms. If any clause conflicts with a mandatory rule in your jurisdiction, the mandatory rule takes precedence for you specifically; the rest of the policy remains in force. This page is your starting reference — your account dashboard carries the version date of the terms you accepted when you last logged in.
This policy applies to every part of your direct relationship with 8tbajee — from account creation through to any withdrawal request. It does not extend to services, platforms or content operated by third parties, even where links or integrations appear within the site.
The terms govern how your account is created, verified, suspended or closed. Eligibility depends on your local law and the regions currently served. We do not override legal restrictions in your jurisdiction — if local law prohibits access, your account cannot be opened or maintained.
All deposits and withdrawals processed through Nagad, Rocket or Upay fall within this policy. The transaction record visible in your account dashboard is the authoritative log. Any dispute about a wallet transfer should be raised through the support route described on this page.
Game content, promotional notices, odds displays and informational copy published on 8tbajee are covered by this policy. We aim to keep published information accurate, but game mechanics, availability and promotional terms can change — always check the current version in your account area.
Game studios, wallet providers and any linked external service operate under their own terms. Our policy does not bind them, and we are not liable for their decisions, errors or outages. Where a third-party issue affects your account, contact our support team with the transaction or session reference.
You have four practical actions you can take at any time under this policy, and none of them require you to raise a formal dispute first. Start in your account dashboard: the transaction history there is a complete, date-stamped record of every deposit, withdrawal and wallet movement processed under your account — including Nagad, Rocket and Upay entries. If something looks incorrect, you can submit a correction request directly through the support channel before escalating further. Account details such as your registered mobile number or email address can be updated by following the fields shown in the account settings area — the process is straightforward and the change takes effect on the next login. If you believe a policy clause has been applied incorrectly to your account, you can raise a formal question in writing through our published contact route. We review written queries and respond to the address or account tied to your registered profile. Your rights under applicable local law are not limited by anything written here.
Open your account dashboard and go to transaction history. Every wallet movement — Nagad, Rocket, Upay — is listed with date, amount and status. Download or screenshot the entries you need before contacting support.
Your registered mobile number, email address and display name can be updated from the account settings page. Follow the fields shown there. If a field is locked, contact support with your account reference and the detail you need changed.
Send your query through the published support route with your account ID and the specific clause or decision you are questioning. We respond to the contact detail tied to your registered account, not to anonymous submissions.
If you decide to close your account, submit a written request through support. Any confirmed wallet balance at the point of closure is processed back to the payment method you most recently used — Nagad, Rocket or Upay — subject to verification.
For any question about your account terms, a transaction dispute or a policy clarification, use the contact routes published on this site. We respond to the contact detail registered on your account, so make sure yours is current before submitting a query.
Open the chat widget from any page while signed in. Have your account ID and the relevant transaction reference ready. This is the path for transaction questions involving Nagad, Rocket or Upay wallet entries.
Send a written query to the support address listed in the contact section of this site. Include your registered account email and the policy clause or account action you are questioning. Written queries receive a written response.
The help centre within your signed-in account area covers common policy questions, account settings steps and wallet query forms. Check there first — many policy clarifications are answered without needing to open a direct support ticket.
We handle your account data with a clear, minimal approach: we collect what is needed to operate your account and process wallet transactions, and we do not pass it to third parties outside the operational relationships disclosed in our privacy notice. Here is how each area works in practice.
Account records — including transaction logs for Nagad, Rocket and Upay — are retained for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold by contacting support with your account reference.
We use session cookies to keep you signed in and to maintain your account state across pages. Analytics cookies help us understand how the site is used in aggregate. You can manage cookie preferences through the settings link in the site footer — adjusting them may affect how certain account pages load.
Your account is protected by the login credentials you set at registration. We do not store your mobile wallet PIN or wallet password. If you suspect unauthorised access, change your password immediately from account settings and contact support with your account ID and the approximate time of the suspected access.
When this policy changes in a material way, we publish a notice in the account dashboard before the change takes effect. The version date is shown at the top of the live policy document. If you have questions about a recent change, contact support with the specific clause reference.
These questions cover the policy points we hear most often. If your question is not answered here, reach us through the support routes listed on this page.
Access to 8tbajee depends on your local law and the eligible regions we serve. If local law in Bangladesh permits you to hold an account, then yes — this policy applies to every action you take on the site, including wallet transactions through Nagad, Rocket or Upay. Check your local law before opening an account.
Sign in and go to account settings. The policy version date shown there matches the terms you accepted at your last login. If the policy has been updated since your registration, a notice will appear in your dashboard the next time you sign in, before any new version takes effect for your account.
Yes. Send a written request through the email support route listed on this page. Include your registered account email and a clear description of what you are asking for — transaction history, account profile data or both. We respond to the contact detail tied to your registered account.
Transaction records are retained after account closure for the period required by applicable law. You can request a summary before closing. Any confirmed wallet balance at closure is returned to the most recently used payment method — Nagad, Rocket or Upay — subject to our standard verification process.
Raise it in writing through the email support route, quoting your account ID and the specific clause or decision you are questioning. We review the account record and respond in writing. If your local law gives you additional rights, those rights are not limited by anything in our policy.
We publish a notice in your account dashboard before any material change takes effect. The live policy document shows the current version date at the top. Continued use of your account after the effective date of a change is treated as acceptance of the updated terms.