App / Live
8tbajee is straightforward about how we handle the information tied to your account. This policy explains exactly what data we collect when you use our platform, how we use it, and what choices you have — with access and eligibility always subject to your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is Nagad, Rocket or Upay. We use this information to verify your account, process transactions and send account-related communications. We do not share your personal data with unrelated third parties or use it for purposes outside what is described here. We may also collect technical data — such as your device type, browser version and session activity — to keep the platform working correctly for your connection. Cookies are used to remember your session and your wallet selection across visits; you can manage cookie preferences through your browser settings. If you fund your account through a local mobile wallet, the transaction reference stays in your account history and is used only for deposit reconciliation and account support queries. Data we collect is retained only for as long as your account remains active or as required under applicable regulations. Your use of this platform and the protections available to you depend on local law and the eligible regions covered by this policy.
This policy covers data collected through the 8tbajee platform and the account services connected to it. It does not extend to third-party services, external payment processors or linked sites that operate under their own privacy terms. Review the scope below to understand exactly what falls inside and outside our responsibility.
Any data you enter when creating or managing your account — login credentials, contact details and wallet identifiers linked to Nagad, Rocket or Upay — falls fully within this policy. We control how that data is stored and who can access it.
Deposit and withdrawal records processed through your chosen payment route are covered here. We retain transaction references for account reconciliation. The payment processor handling the actual transfer operates under its own terms, separate from this policy.
Your browsing behaviour within the platform — pages visited, game rooms opened, session length — is collected to improve navigation and account personalisation. This data stays within our systems and is not sold or passed to advertisers.
Links to external sites, third-party wallet apps or provider pages are not covered by this policy once you leave our domain. We have no control over how those services collect or process your data; check their own privacy terms directly.
You have practical choices over your own data. Reviewing what we hold, correcting inaccurate account details, or asking a question about how your information is used are all things you can do through the account area or by contacting our support route. We will respond to data queries as promptly as the nature of the request allows. Where local law and eligible regions grant additional rights — such as requesting deletion of non-essential data — we will follow those requirements. If you believe any record associated with your account is incorrect, the account settings page is your first step; for anything more specific, our support channel handles data requests directly. We do not make data corrections conditional on any commercial activity, and raising a privacy question will not affect your account standing.
Open the account area to see the personal details and transaction history we hold. Your Nagad, Rocket or Upay deposit references are listed under account history and can be checked at any time.
If your registered name, contact number or wallet identifier is wrong, update it in account settings. For changes that require identity verification, contact support and follow the steps shown in your account.
Any question about how your data is used, stored or shared can be sent to our support route. We treat data queries separately from general account queries so your question reaches the right person.
If you need to request deletion of non-essential data or have a concern about retention, contact support directly. We will confirm receipt and explain the steps applicable under local law and eligible regions.
If you have a question about this policy, a data request, or a concern about how your information is handled, the routes below are how you reach us. Use the channel that fits your query. We do not publish response time commitments we cannot verify, but every privacy-related message is handled as a priority queue item separate from general account support.
Open the chat widget from any page inside the platform. State that your query is privacy-related so it is routed correctly. Available through the account area once you are signed in.
Send your data request or privacy question to the support email address published in the account help section. Include your registered contact detail so we can locate your account record.
The help section inside your account lists current support routes and any updated contact details. Check here first if you are unsure which channel handles privacy or data requests.
We hold your account data in systems designed to prevent unauthorised access. Wallet identifiers connected to Nagad, Rocket or Upay are stored in encrypted form and are not displayed in full anywhere outside your own account view. Cookies we set are limited to session management and preference memory; no advertising-network cookies are placed without your consent. Data retention follows the period your account remains active, plus any period required by applicable rules in eligible regions. If you close your account, we retain only what applicable regulations require us to keep and delete the rest according to our internal schedule.
Payment identifiers for Nagad, Rocket and Upay are stored encrypted. They appear in your account history as partial references only. No member of our team views the full wallet number outside a verified account-support context.
Session cookies keep your login active and remember your last wallet selection. You can clear or block cookies through browser settings at any time. Doing so may require you to re-enter account credentials on your next visit.
We keep your data for as long as your account is open and for any additional period that local law and eligible region rules require. When neither condition applies, non-essential data is removed on a scheduled basis.
Contact us through the support route in your account to request a data correction, a record review or an account deletion. We confirm receipt of every data request before acting on it.
These questions cover the data and privacy topics we hear most from account holders. If your question is not here, the support route in your account area is the next step.
We collect the name, contact number and wallet identifier you provide during account setup. If you use Nagad, Rocket or Upay to fund your account, the transaction reference is also stored. Technical data like your device type and session activity is collected automatically to keep the platform running.
We do not sell your data. We share information only where required by applicable regulations or where a payment processor needs it to complete a transaction. External providers — including your mobile wallet app — operate under their own privacy terms once a transfer leaves our system.
Open the account area when you are signed in. Your registered details, transaction history and wallet references are all visible there. If you need a formal record of what we hold, send a request through the email support route listed in the account help section.
Yes. Contact support through the live chat or email route and state clearly that you are making a data deletion request. We retain only what local law and eligible region rules require us to keep; everything else is removed according to our internal schedule once the request is confirmed.
Cookies on our platform are used for session management and to remember your wallet preference between visits. You can clear or block them through your browser settings. Blocking session cookies means you will need to log in again each visit and may lose saved preferences.
The policy applies to account holders on the 8tbajee platform, but the rights available to you depend on your local law and eligible regions. If you are unsure whether a specific right applies in your location, contact support and we will clarify based on the information available to us.