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These Terms & Conditions set out the rules that apply whenever you access 8tbajee, open an account, or carry out any transaction on the platform. Access and eligibility depend on your local law and the eligible regions we serve — please read these terms fully before proceeding.
By opening an account on 8tbajee, you confirm that you have read and accept these Terms & Conditions in full. These terms form a binding agreement between you and the platform covering every action you take — browsing the lobby, funding your account through Nagad, Rocket or Upay, placing wagers and requesting withdrawals. If any part of these terms conflicts with your local law or regulations, the local law takes precedence and access may be restricted accordingly. We may update these Terms & Conditions at any time. When we do, the revised version will be published here with a clear notice. Continuing to use your account after an update is posted means you accept the new terms. If you do not agree to a change, you should stop using the platform and contact our support team to discuss closing your account. Certain features — including specific payment routes such as Nagad or Rocket deposits — may be available only in eligible regions. We do not confirm eligibility on behalf of any individual; you are responsible for checking whether access is permitted under the laws that apply to you. Account activity that breaches these terms may lead to suspension or closure without prior notice.
Not every activity on the platform falls under the same part of these Terms & Conditions. Understanding the scope helps you know which rules apply to which action. The four areas below define the boundaries of our policy.
These terms fully govern how you open, maintain and close your 8tbajee account, including the identity verification steps shown during registration and any restrictions applied if you are outside an eligible region.
All deposits and withdrawals processed through Nagad, Rocket or Upay are subject to the transaction rules stated here. Limits, processing steps and wallet verification requirements are set out in your signed-in account area.
Game content supplied by our studios — Habanero, Spadegaming, Microgaming, PlayStar and Pragmatic Play — is governed by these terms where it appears on our platform. Individual studio licences and provider rules run alongside, not instead of, this policy.
Links to external sites, third-party wallet providers and payment processors operate under their own policies. We do not control those terms, and these Terms & Conditions do not extend to services outside the 8tbajee platform.
These Terms & Conditions are not just obligations — they also set out what you can do. You have the right to review your transaction history directly from your signed-in account dashboard, where every Nagad, Rocket or Upay deposit and withdrawal is recorded with a reference number. If any detail on your account appears incorrect — your registered mobile number, linked wallet or personal information — you can request a correction by contacting our support team through the published channels. You can ask us to clarify any clause in these terms that you find unclear. Send your question through the support route listed on this page and we will respond with a plain explanation. You are also entitled to request that your account be closed; submitting that request formally through support starts the account-closure process as described in these terms. Acting through the correct channel ensures your request is logged and handled under the policy, not overlooked.
Open the transaction history section of your signed-in account to see a full log of deposits and withdrawals, including the wallet type and reference ID for every Nagad, Rocket or Upay movement.
If your registered information is wrong — mobile number, wallet linkage or name — raise it with support and we will guide you through the verification step needed to apply the correction.
Any clause in these Terms & Conditions that is unclear to you can be queried through our support channel. We aim to give a plain, direct answer rather than repeating the formal clause text.
You may close your account at any time by making a formal request through support. We will confirm receipt, apply any outstanding balance rules as set out in these terms, and process the closure accordingly.
If you have a question about these Terms & Conditions, need to dispute a transaction covered by this policy, or want to submit a formal account request, use one of the contact routes published on the platform. We handle policy queries separately from general lobby support so your question reaches the right team.
Open the live chat widget from any page on the platform to raise a policy question in real time. State that your query relates to Terms & Conditions so it is routed correctly from the start.
Send a written query to the support email address shown in your signed-in account area. Include your account reference and the specific clause or transaction you are asking about for a faster response.
The help centre on this site holds published answers to common policy questions. Check there first — if your question is not answered, use live chat or email to escalate directly to the support team.
We apply these Terms & Conditions consistently across every account and transaction on the platform. Understanding how we manage the practical side of this policy helps you know what to expect.
Account data you submit — including your linked Nagad, Rocket or Upay wallet details — is held in accordance with the data retention rules stated in our Privacy Policy. We do not share your wallet information with third parties outside the payment processing chain.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email route so we can act under the security clause of these terms.
We retain account records for the period required under applicable regulations. When these Terms & Conditions are updated, the revision date is shown at the top of this page so you always know which version applies to your current account activity.
If you need to change account details covered by this policy — such as your registered mobile number or wallet linkage — submit the request through the published support channel with the verification steps your account area specifies.
These questions cover the points about our Terms & Conditions that come up most often. If your question is not here, contact us through the support routes listed above.
Yes. Completing the account registration process on 8tbajee means you have read and accepted these terms in full. If you do not agree with any part of them, you should not proceed with registration or use the platform.
We publish the updated version here and display a notice on the platform. Continuing to use your account after the update is posted counts as acceptance of the revised terms. If you disagree with the changes, contact support to discuss closing your account.
Yes. All deposits and withdrawals processed through Nagad, Rocket or Upay on this platform are covered by these Terms & Conditions. The specific limits and wallet verification steps for each route are shown in your signed-in account area.
Open the transaction history in your account to note the reference ID, then contact support via live chat or email with that reference. Clearly state that you are raising a terms-related dispute so the query is routed to the correct team from the start.
Contact our support team by email with your account reference and the approximate date you registered. We retain policy versions and can confirm which edition of the Terms & Conditions was in effect at that time for your records.
Yes. Access and eligibility depend on your local law and eligible regions. Where local law conflicts with any clause in these Terms & Conditions, the local law takes precedence. You are responsible for verifying that access is permitted in your jurisdiction before using the platform.